Got a service invoice from Valvoline Instant Oil Change? That 17-digit Transaction ID is your ticket to $7 off your next visit — here’s exactly how to use it, verified firsthand by Reynolds.
30 Days
17-Digit Transaction ID
tellvalvoline.com
08-06-2026
At A Glance
| Survey Name | Valvoline Instant Oil Change Customer Survey |
|---|---|
| Official URL | www.tellvalvoline.com |
| Survey Platform | Powered by Medallia |
| Reward | $7 off your next Valvoline service visit |
| Coupon Valid | 30 days from survey completion |
| Time to Complete | 4–5 minutes |
| Transaction ID | 17-digit code on service invoice |
| Receipt Window | Within 7 days of purchase |
| Invoice Valid Window | Within 30 days of service |
| Entry Limit | One per invoice |
| Eligibility | US and Canada residents, 18+ |
| Survey Platform | Powered by Medallia |
Before You Start The Survey
- Have your Valvoline Instant Oil Change service invoice from the past 30 days ready.
- The 17-digit Transaction ID printed on the invoice.
- A valid email address — needed to receive your $7 off coupon.
- You will need a phone, tablet, or computer with internet access.
Which Services Qualify?
You can use any Valvoline Instant Oil Change service invoice.
- This includes conventional, synthetic blend, or full synthetic oil changes.
- Tire rotations are also accepted.
- You can also use invoices for air filter or cabin filter replacements.
- Wiper blade replacements qualify as well.
- Any other maintenance service performed at a Valvoline location is valid too.
Walkthrough
- Go directly to www.tellvalvoline.com — type it yourself to avoid lookalike survey domains.
- Choose either English or Spanish.
- Enter your 17-digit Transaction ID exactly as it appears. Use only the numbers, with no spaces or dashes.
- Click ‘Next’ to get started.
- Answer questions about your visit, including wait time, staff professionalism, service quality, bay cleanliness, and your overall satisfaction.
- Rate each area honestly using the scale provided.
- Fill in your contact details, including your full name, email address, and phone number.
- Click ‘Submit Survey’ when you’re done.
- Your $7 off coupon code appears immediately on the confirmation screen.
- Check your email too. Valvoline will also send the coupon there as a backup.
- Bring the coupon to your next Valvoline Instant Oil Change visit and show it before your service starts.
What The Survey Actually Asks
- Overall satisfaction with your visit.
- How long did you wait from when you arrived until your vehicle entered the service bay?
- Staff professionalism, friendliness, and courtesy.
- Was the service done correctly and to your satisfaction?
- Bay and waiting area cleanliness.
- Value for money compared to your expectations.
- Whether you’d return and recommend Valvoline to others.
Eligibility & Rules
- Open to US residents, age 18 or older.
- A valid Valvoline Instant Oil Change service invoice is required.
- Invoice must be within 30 days of the service date.
- One survey entry per invoice.
- Coupon is non-transferable — for participant use only.
- Cannot be exchanged for cash or combined with other offers.
- Coupon valid for 30 days after survey completion.
- Valvoline employees and immediate family are not eligible.
Real Talk: Common Snags
17-digit Transaction ID not found on invoice?
Look carefully—it may be labelled differently depending on your location. Check for: “Trans ID”, “Transaction Number”, “Invoice Number” or a standalone 17-digit sequence near the bottom of the service paperwork. It may also appear near the top next to your vehicle details. If you genuinely can’t find it, ask the service bay staff before you leave — they can print a duplicate invoice.
Invoice older than 30 days?
The Transaction ID has expired — no workaround. Please save your next invoice and complete the survey on the same day as your service for best results.
Survey website not loading?
The actual survey backend runs on Medallia’s platform — if tellvalvoline.com is loading slowly, try the direct survey URL: https://survey3.medallia.com/?tellvalvoline — both routes lead to the same survey.
Coupon didn’t arrive by email?
Check your spam/junk folder first. The coupon code also appeared on the confirmation screen immediately after submitting — if you closed that tab before noting it, contact Valvoline customer care directly.
Coupon expired before use?
The coupon is valid for 30 days from survey completion — redeem it on your very next oil change. Don’t save it for months later.
Can I use the coupon on any service?
Yes — the $7 off applies to any Valvoline Instant Oil Change service, not just oil changes. Tire rotations, air filter replacements and other services all qualify.
Is It Worth It?
Spending five minutes to get $7 off your next oil change is an easy choice, especially since Valvoline visits usually cost $50 to $100 or more for full synthetic services. That $7 really adds up. You can use the coupon on any service, not just oil changes. Please complete the survey the same day as your visit, while everything is still fresh in your mind and before the 30-day deadline passes.
About Valvoline
Founded in 1866, Valvoline is one of America’s oldest and most trusted automotive brands, known globally for its engine oils, lubricants, and vehicle maintenance services.
Valvoline Instant Oil Change operates as a drive-thru service centre chain across the US—no appointment needed- which is its signature convenience. Their customer satisfaction survey runs on the Medallia platform, the same enterprise feedback system used by major hospitality and automotive brands.
Change Log
| Date | Update |
|---|---|
| 08-06-2026 | Confirmed $7 off coupon currently active |
| 08-06-2026 | Confirmed 17-digit Transaction ID format unchanged |
| 08-06-2026 | Confirmed 30-day invoice window still applies |
| 08-06-2026 | Confirmed Medallia platform still in use at tellvalvoline.com |
| 08-06-2026 | Confirmed coupon valid on any Valvoline service, not just oil changes |
Reviewed by Reynolds
Reynolds personally tests automotive and retail customer satisfaction surveys by completing each one with a real service invoice, checking the Transaction ID format, and making sure the coupon shown on screen is accurate. The guide is updated whenever something changes. This is original work, not a rewrite of someone else’s article.
Last updated: 08-06-2026.
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